On this page you will find testimonials written by many of our satisfied customers.

If you used our services recently or in the past we would appreciate it if you could spare a few minutes to write a testimonial on our website. To do so, please scroll down to the bottom of this page and fill the form in. Once approved, it will appear on our website immediately. Please use a valid email address or we cannot reply back to you!

For comments or problems with the website, please email the webmaster.

Thank you,
Drain Wizard

23 testimonials

  1. Thank you for attending to our drain problem so efficiently.

    Your young man worked hard in the dreadful heat. He unblocked and took photos of the drains to enable us to send to our insurers.

    A very pleasant young man!

  2. Thank you and your team for repairing the drains from our house. The work done by Aaron, Chris and Rian was all carried out efficiently and with a pleasant manner – we congratulate them!

  3. A big thank you for the work done to our drains by your very polite and professional staff.

  4. I would just like to say how very impressed we have been with Chad and Chris who undertook major excavation etc to clear our sewage system which had been blocked by tree roots. Thank goodness for Home Insurance :) Both were constantly professional and pleasant, and worked diligently to finish the job as quickly as possible. They kept us informed of what was happening throughout the job, and we now have a much better understanding of how our septic system works, and the reasons for the problems in the first place. They are both a credit to your Company; I hope you are proud of them. Some other gents also attended for short spells; they too conducted themselves very professionally. All the Staff we encountered were very knowledgeable and keen to help. Well done to everyone involved, and thank you all very much again.

  5. Thank you for your prompt attention and good work. I shall certainly recommend you to my friends.

    Yours Sincerely

    J Bailey

  6. Very pleased with the work Rian did today.
    He was friendly, efficient & very thorough.
    I have no hesitation in recommending your company to family & friends.
    Thanks again Rian.

    K. Cook

  7. 1st July 2015
    Drain Wizard has just been here to re-line 7m of blistered and collapsing pitch-fibre drain under a concreted and paved courtyard. No noise and no mess! A price was quoted over the phone and it took half a day to do the work. I thoroughly recommend Drain Wizard’s re-lining as a way to deal with failing pitch fibre drains.
    P. Fortescue Lyme Regis

  8. Your Chris arrived today and he was like a breath of fresh air and the total different approach as not only did he show me the same roots but took the trouble to take a major portion of them out so that the water flow was very usable. He has advised me that he will put a report in to the Insurance company and it will take about a further three days before I will hear something.
    As an OAP thank you for the service that Chris provided today, he was a credit to your Company

    Brian McIntyre

  9. Your employee Aaron came to our rescue today and unblocked drains. He was very conscientious and at all time explained to us what he was doing and why and furthermore the work that he would need to do to unblock, clean and inspect the state of our utility room drain. He worked very hard on an extremely hot and uncomfortable day without a break and without complaining and solved our problem. Aaron was very polite and had an excellent reassuring attitude for which we are most grateful.

    With many thanks

  10. I am writing to thank you for your prompt service, from the initial attendance of Stuart who assessed our pitch fibre pipe problem, to Aaron & Chris who attended yesterday and conducted a thorough repair. They were prompt, polite and professional, we also appreciated how much they kept us informed throughout the days work. The repair included digging in the garden and at the finish of the job the area was left clean and tidy. I shall definitely be recommending your firm to others if the need arises. Please pass on my thanks to those involved.

  11. For several months we had experienced persistent blockages that required various levels of effort to clear. Your assessment of the problems and the innovative methods you used to rectify both the main sewage and secondary drain system were most impressive.
    Throughout, the conduct of your colleagues was both courteous and efficient, the work has proved 100% successful, so we most definitely would recommend “DrainWizard” unreservedly.
    Best regards, Peter and Nova Varney.

  12. I would just like to say how pleased I was with the work your team carried out for me this week. It was quite a major job and I thought they performed the whole operation in a very professional manner. Chris and Aaron were very amiable and just got stuck in and got on with it which is not always the case with some firms.

    Well done Drain Wizard. Would not hesitate to use your company again if I have any further drain problems in the future and would definitely recommend you to others.

  13. Two of your employees Mr. M Martin and Mr. C Mallett have just completed a job for me organised throughout my buildings insurance and I had to put pen to paper to express my gratitude for not only the professional manner that they maintained throughout the two days but also for the politeness of both of them.

    They cleared every bit of mess up and nothing was too much trouble for them to ensure the least possible disruption whilst the work was being carried out.

    I do not know if you have a reward or recognition schemes for your employees but if you do I would very much like to recommend their work and behaviour.

  14. Thank you very much for your concern over our sewage problem and to thank your gentlemen for what he did on the Thursday.

    We have been advised to have our sewage pipes jetted occasionally to keep them clear so will get in touch with you when needed.

    Many thanks once again.

  15. Our Klargester collapsed before christmas and we had a young man named Gavin Roberts along with assistant Mark to replace it.

    I just wanted to say how wonderful these two buds were in such adverse weather conditions. I cannot speak too highly of them – they were brilliant even down to the sack of grass seed.

  16. Yesterday one of your engineers, who was called Gavin, called to clear a drain blockage for us. He is a very pleasant person who did an exceptionally professional job. We could not have asked for anything more.

  17. Thank you for the efficient and speedy completion of work completed yesterday.

    It was a pleasure to meet Stuart and Chris, who were knowledgeable, hard working and always cheerful, even when the conditions were difficult. But, it took the “boss” (and his dog) to complete the job. A great advert for Drain Wizard.

    The neighbours have commented on your hard work and the attention taken on cleaning up.

  18. This is to thank you for your supervision of the work to reconnect us to the main water supply because of a leak to our water main.

    I appreciate how much you kept me informed of the situation, before and after the work was completed, as it was most distressing to be without water, and I had felt abandoned by South West water.

    I also want to thank you for appointing TSP to detect the leak and relay a new pipe. I appreciated the intelligent way, through a process of elimination, that the leak was detected, and the efficient way a new pipe was laid.

    I also thank Tim for the courtesy he showed to me, explaining the problem and how he would put it right. This involved him coming up nearly 100 steps to the house, often wet and wintry conditions.

    Thank you again for your support.

  19. We would like to take this opportunity to thank you and especially your four guys for carrying out the work at our place over the past two days. It’s an absolute pleasure to have four, young polite guys who were all very courteous and pleasant, they are all a credit to themselves, to you and your company. Keep up the good work and please pass this message on to all four of them.

  20. I just have to write and thank you for your terrific service but mostly to praise Martyn for his demeanor and superb attendance to our problem – whatever the outcome. It is such a pleasure to deal with ‘proper’ pros. We thought those days were gone! You have in Martyn a terrific ambassador for your company and a charming gentleman, to boot.

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