On this page you will find testimonials written by many of our satisfied customers.

If you used our services recently or in the past we would appreciate it if you could spare a few minutes to write a testimonial on our website. To do so, please scroll down to the bottom of this page and fill the form in. Once approved, it will appear on our website immediately. Please use a valid email address or we cannot reply back to you!

For comments or problems with the website, please email the webmaster.

Thank you,
Drain Wizard

28 testimonials

  1. I just have to write and thank you for your terrific service but mostly to praise Martyn for his demeanor and superb attendance to our problem – whatever the outcome. It is such a pleasure to deal with ‘proper’ pros. We thought those days were gone! You have in Martyn a terrific ambassador for your company and a charming gentleman, to boot.

  2. We would like to take this opportunity to thank you and especially your four guys for carrying out the work at our place over the past two days. It’s an absolute pleasure to have four, young polite guys who were all very courteous and pleasant, they are all a credit to themselves, to you and your company. Keep up the good work and please pass this message on to all four of them.

  3. This is to thank you for your supervision of the work to reconnect us to the main water supply because of a leak to our water main.

    I appreciate how much you kept me informed of the situation, before and after the work was completed, as it was most distressing to be without water, and I had felt abandoned by South West water.

    I also want to thank you for appointing TSP to detect the leak and relay a new pipe. I appreciated the intelligent way, through a process of elimination, that the leak was detected, and the efficient way a new pipe was laid.

    I also thank Tim for the courtesy he showed to me, explaining the problem and how he would put it right. This involved him coming up nearly 100 steps to the house, often wet and wintry conditions.

    Thank you again for your support.

  4. Thank you for the efficient and speedy completion of work completed yesterday.

    It was a pleasure to meet Stuart and Chris, who were knowledgeable, hard working and always cheerful, even when the conditions were difficult. But, it took the “boss” (and his dog) to complete the job. A great advert for Drain Wizard.

    The neighbours have commented on your hard work and the attention taken on cleaning up.

  5. Yesterday one of your engineers, who was called Gavin, called to clear a drain blockage for us. He is a very pleasant person who did an exceptionally professional job. We could not have asked for anything more.

  6. Our Klargester collapsed before christmas and we had a young man named Gavin Roberts along with assistant Mark to replace it.

    I just wanted to say how wonderful these two buds were in such adverse weather conditions. I cannot speak too highly of them – they were brilliant even down to the sack of grass seed.

  7. Thank you very much for your concern over our sewage problem and to thank your gentlemen for what he did on the Thursday.

    We have been advised to have our sewage pipes jetted occasionally to keep them clear so will get in touch with you when needed.

    Many thanks once again.

  8. Two of your employees Mr. M Martin and Mr. C Mallett have just completed a job for me organised throughout my buildings insurance and I had to put pen to paper to express my gratitude for not only the professional manner that they maintained throughout the two days but also for the politeness of both of them.

    They cleared every bit of mess up and nothing was too much trouble for them to ensure the least possible disruption whilst the work was being carried out.

    I do not know if you have a reward or recognition schemes for your employees but if you do I would very much like to recommend their work and behaviour.

  9. I would just like to say how pleased I was with the work your team carried out for me this week. It was quite a major job and I thought they performed the whole operation in a very professional manner. Chris and Aaron were very amiable and just got stuck in and got on with it which is not always the case with some firms.

    Well done Drain Wizard. Would not hesitate to use your company again if I have any further drain problems in the future and would definitely recommend you to others.

  10. For several months we had experienced persistent blockages that required various levels of effort to clear. Your assessment of the problems and the innovative methods you used to rectify both the main sewage and secondary drain system were most impressive.
    Throughout, the conduct of your colleagues was both courteous and efficient, the work has proved 100% successful, so we most definitely would recommend “DrainWizard” unreservedly.
    Best regards, Peter and Nova Varney.

  11. I am writing to thank you for your prompt service, from the initial attendance of Stuart who assessed our pitch fibre pipe problem, to Aaron & Chris who attended yesterday and conducted a thorough repair. They were prompt, polite and professional, we also appreciated how much they kept us informed throughout the days work. The repair included digging in the garden and at the finish of the job the area was left clean and tidy. I shall definitely be recommending your firm to others if the need arises. Please pass on my thanks to those involved.

  12. Your employee Aaron came to our rescue today and unblocked drains. He was very conscientious and at all time explained to us what he was doing and why and furthermore the work that he would need to do to unblock, clean and inspect the state of our utility room drain. He worked very hard on an extremely hot and uncomfortable day without a break and without complaining and solved our problem. Aaron was very polite and had an excellent reassuring attitude for which we are most grateful.

    With many thanks

  13. Your Chris arrived today and he was like a breath of fresh air and the total different approach as not only did he show me the same roots but took the trouble to take a major portion of them out so that the water flow was very usable. He has advised me that he will put a report in to the Insurance company and it will take about a further three days before I will hear something.
    As an OAP thank you for the service that Chris provided today, he was a credit to your Company

    Brian McIntyre

  14. 1st July 2015
    Drain Wizard has just been here to re-line 7m of blistered and collapsing pitch-fibre drain under a concreted and paved courtyard. No noise and no mess! A price was quoted over the phone and it took half a day to do the work. I thoroughly recommend Drain Wizard’s re-lining as a way to deal with failing pitch fibre drains.
    P. Fortescue Lyme Regis

  15. Very pleased with the work Rian did today.
    He was friendly, efficient & very thorough.
    I have no hesitation in recommending your company to family & friends.
    Thanks again Rian.

    K. Cook

  16. Thank you for your prompt attention and good work. I shall certainly recommend you to my friends.

    Yours Sincerely

    J Bailey

  17. I would just like to say how very impressed we have been with Chad and Chris who undertook major excavation etc to clear our sewage system which had been blocked by tree roots. Thank goodness for Home Insurance 🙂 Both were constantly professional and pleasant, and worked diligently to finish the job as quickly as possible. They kept us informed of what was happening throughout the job, and we now have a much better understanding of how our septic system works, and the reasons for the problems in the first place. They are both a credit to your Company; I hope you are proud of them. Some other gents also attended for short spells; they too conducted themselves very professionally. All the Staff we encountered were very knowledgeable and keen to help. Well done to everyone involved, and thank you all very much again.

  18. A big thank you for the work done to our drains by your very polite and professional staff.

  19. Thank you and your team for repairing the drains from our house. The work done by Aaron, Chris and Rian was all carried out efficiently and with a pleasant manner – we congratulate them!

  20. Thank you for attending to our drain problem so efficiently.

    Your young man worked hard in the dreadful heat. He unblocked and took photos of the drains to enable us to send to our insurers.

    A very pleasant young man!

  21. Hi Beverley

    “I am so please that the insurers chose Drain Wizard to fix our major disaster when our existing treatment plant rose out of the ground. From the beginning, when Gavin came out so promptly to assess the damage and decide what needed to be done I couldn’t have asked for better work or a more polite and professional service. The conditions in which most of the work was carried out were appalling and yet the team were cheerful, positive and reassuring at what was a very stressful time. Thank you especially to Chad, Aaron and Josh for their hard work in installing the new tank and in restoring the landscape. The grass has now grown back and we were so pleased with how the site was left. We would have no hesitation in using Drain Wizard again or recommending them to others.”

    Thanks again to you all.

    Kind regards

    Matt Brooks
    Cookbury Mill

  22. Thankyou Chris for coming out to sort our blocked drain in less than 24 hrs and on a SUNDAY
    morning too! You were brilliant – a total wizard in finding out what needed rodding and where!
    Not a pleasant job in the extreme heat of midday .We cant tell you how much we appreciated both your help and also he fact that your charge was so reasonable. Carol and George, Nr. Crediton.

  23. I am writing to let you know how much my wife and I appreciated the way the work of repairing a drain was carried out.

    We were most impressed with the thoroughly capable efficiency of your engineers, both during the initial investigation work a week ago and during the actual remedial work yesterday.

    We were grateful for the knowledge the offending tree roots will not penetrate the pipe again.  It is unfortunate that these things do happen without anyone having a suspicion of a problem, but you have put our minds at rest.

    Thank you very much

  24. Dear Gavin,
    I just wanted to say thank you. Rian and Chris was excellent representatives for your company. They were punctual, polite and very informative- happy to answer my questions and show me the different components of the job.
    I hope once the grass has settled back down I can forget that I have drains going across my property!
    Yours Sincerely
    Marjorie Hodgson

  25. I was very impressed with your two operatives who did the work. Discreet, well mannered, graciously answering all my questions……a real pleasure to have you on site.

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